Frequently Asked Questions

We proudly serve Dallas, Allen, The Colony, Southlake, Westlake, Plano, Prosper, Coppell, Frisco, and McKinney at this time. 

If you're unsure if we deliver to your area, feel free to reach out to our team at allthingshomedesignstx@gmail.com or text us at 469-850-3152.

We provide all the necessary lights and materials. We use high-quality, commercial-grade LED products that are more durable, brighter, and significantly more reliable than standard retail lights. The cost of the materials is included in the first year's pricing, and the materials are yours to keep (or we can lease them, depending on your preference).

We recommend scheduling your consultation and booking your service as early as September or October to secure your preferred installation date. Installation times vary by project size, but most residential jobs are completed in a single day, while larger commercial projects may take two days.
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Our comprehensive service is turnkey, meaning it includes:

• Initial design consultation and custom plan.
• Supply of all commercial-grade lights, extension cords, clips, and timers.
• Professional, custom-fit installation.
• Proactive and responsive maintenance/repair throughout the season.
• Complete removal after the holidays.
• Secure, labeled storage of your lights until the next season.

Yes. You can reach us at allthingshomedesignstx@gmail.com or text us at 469-850-3152.

We include a Seasonal Maintenance Warranty with every installation. If any bulbs go out, connections come loose, or a light string fails, simply call us, and our service team will return promptly (typically within 24-48 hours) to repair or replace the damaged sections at no extra charge.

Please email us at allthingshomedesignstx@gmail.com or text us at 469-850-3152 to notate your request.

Yes, we are fully licensed and carry comprehensive General Liability Insurance and Worker's Compensation coverage. We can provide a certificate of insurance upon request, ensuring that both our crew and your property are fully protected during the installation and removal process.

We will work to meet your preferred installation date, but the exact time may be subject to weather conditions. For removal, we typically begin the process the first week of January and will notify you in advance of the scheduled removal date.

You can reach us at allthingshomedesignstx@gmail.com or text us at 469-850-3152.

To ensure the highest quality, consistency, and reliability (and to provide our maintenance guarantee), we only install the commercial-grade lighting we supply. We cannot warranty the quality or electrical compatibility of lights purchased from third-party retailers.

We use professional-grade, non-invasive clips and fasteners specifically designed for rooflines, gutters, and shingles. We do not use any staples or nails to ensure your roof, siding, and trim remain undamaged.

The investment is based on several factors, including: the total length of the areas to be lit (e.g., roofline, windows, trees), the complexity of the design, the type of lighting product chosen (e.g., C9s, wreaths, garlands), and the height of the installation. We provide a transparent, all-inclusive quote after our initial design consultation.

The investment is based on several factors, including: the total length of the areas to be lit (e.g., roofline, windows, trees), the complexity of the design, the type of lighting product chosen (e.g., C9s, wreaths, garlands), and the height of the installation. We provide a transparent, all-inclusive quote after our initial design consultation.

All sales are final and we are unable to refund or credit your purchase. If you would like to transfer your purchase to another person or address, You can reach us at allthingshomedesignstx@gmail.com or text us at 469-850-3152. Transfers must be used within the season and do not roll over to the following year.